We collect information from our users and their computers when they view our Web sites. We collect both personally identifiable and non-personally identifiable information. We may also collect information from our users when they request support or make inquiries about our products or services. Venafi Inc. owns all information we collect from our users.
We may ask you to provide us with personally identifiable information at various points while you use our Web sites, such as when you register to post a message in a forum on Venafi.com, or when you purchase products or services from us. Examples of the types of information we may collect include: your name, street address, phone or fax number, e-mail address, and credit card or bank account information.
We also collect non-personally identifiable information, including information about the way in which our Web site is used. This non-personally identifiable information includes information stored in the log files for our Web site. We may use this information to improve and tailor the content of our Web site, and we may share this information with others, including our partners, customers, and prospective customers.
We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary to:
We may share anonymous, statistical information about users of our Web sites with third parties, including our vendors, customers, potential customers, and corporate partners. We do not link this statistical information to any personally identifiable information, or to any identifiable individual.
We may contract with other companies to ship orders and to bill users for goods and services. We also may contract with other companies in order to provide some of the services we offer to visitors to our Web site. If we do so, we will share your name and personally identifiable information with these companies to the extent necessary to provide you with the service you have requested, and we will encourage the other companies to treat the information in a manner consistent with this policy.
We use the information in our server log files to analyze trends in the usage of our Web site, to administer and maintain our Web site, to track, anonymously, a user’s path through our Web site, and to gather broad demographic statistics about our Web site and the ways in which they are used. The information in these files includes the IP addresses of visitors to our Web site, the files and Web pages they request, the Web sites from which they may have been referred to our Web site, and information about the type of browser they use and some of its settings. We do not link any of this information, including IP addresses, to personally identifiable information.
You can instruct your browser to stop accepting cookies from Web sites you visit. If you do so, you will be unable to use your browser to change or remove information about yourself from our Web sites; you will be unable to post messages in our forums; you will be unable to download the Venafi software; and, you will be unable to view some information on our Web sites. Likewise, some of the features designed to enhance your experience of our Web sites will not work, including our ability to display content customized to the preferences you have specified. You should, however, be able to access most parts of our sites that are available to the general public.
You can participate in public forums on our Web site at www.venafi.com. Any information you make available in public forums becomes public information and could be used by others to send you unsolicited communications. Please be careful about disclosing personal information in public forums.
We believe that user choice is an important privacy value. That’s why we prominently include unsubscribe links in all of our electronic correspondence. If you have unsubscribed and continue to receive any email that appears to have been sent from Venafi, please send details to [email protected] and we will immediately investigate.
We take measures to protect the security of all personally identifiable information we possess and collect. These measures include:
If you have questions about the security of your information, you can send them to [email protected].