‘Tis that time of year again where PKI professional everywhere are looking forward to a little time off. But machine identities never take time off—except when they unexpectedly expire. So, if you are not entirely sure which of your certificates are naughty or nice, then there’s a distinct possibility that your long winter’s nap may be rudely interrupted by an emergency phone call.
Of course, Murphy’s Law dictates that a certificate outage is more likely to happen when you are on vacation, especially if you are out of town. And the sad reality is that outages may happen despite your best efforts to anticipate and prevent them. In one case, I heard of a PKI professional whose manager had chosen to ignore warnings about wildcard certificates. So, when does that untracked wildcard certificate expire? While he’s getting a holiday tan at the beach. Even worse, he’s the only one who can resolve the outage, so his vacation is trashed. That’s enough to leave even the jolliest PKI professionals feeling downright grinchy.
In my humble opinion, PKI professionals are some of the unsung heroes in cyber security. They are on the front line of protecting the machine identities that are the lifeblood of our digital economy. And I suspect that they are seldom adequately thanked for that effort. In fact, they are often unfairly blamed when something does go wrong with their organization’s keys and certificates—even if that problem originated with a team or business unit that is completely outside of their control. And yet, they carry on. I think this dedication deserves a well-earned holiday gift. An all expenses vacation or a new car would certainly be merited. But in many ways a no outage guarantee may be even more valuable.
At Venafi, we want to make sure that no one’s holiday is interrupted by an emergency call about a certificate outage. Ever. That’s why we’re doing all we can to eliminate even the possibility of certificate outages in large organizations everywhere. First and foremost, we’ll equip you with the visibility, intelligence and automation that you need to avoid certificate outages. But technology alone is not enough to stop outages altogether. You also need to involve the right mix of people and processes to be triple sure that you won’t face an outage.
But, how do you determine whether you’ve got all of the proper resources in place to prevent outages? Venafi can help you with all three components of your outage prevention program: technology, people and process. Throughout our years of experience protecting machine identities for the largest, most security focused organizations on the planet, we’ve learned where to look for the weak links that trigger unexpected certificate outages. And we’ve also learned exactly what you need to do to avoid these outages.
We’ve packaged up all of all of that knowledge and expertise into what we call the Venafi Way. And we are so certain that a Venafi customer who follows the Venafi Way will experience no certificate outages, that we guarantee it. And the good news is that you’ll never have to face the challenges of eliminating outages alone. Venafi will be there to support you every step of the way. Think of it as our holiday gift to you. And it’s a gift that will keep on giving all year round.