Venafi Survey: Global Consumers Do Not Trust Governments, Social Media Organizations with Private Data
September 26, 2019
Nearly two-thirds of US and European consumers do not believe government-mandated encryption backdoors will protect them from terrorists
SALT LAKE CITY — September 26, 2019 — Venafi®, the inventor and leading provider of machine identity protection, today announced the results of a consumer survey on government-mandated encryption backdoors and data protection. The survey evaluated the opinions of over 4,120 consumers in the U.S., U.K., France and Germany.
According to the survey, consumers do not trust major cyber security talking points pushed by their governments. For example, government officials in nearly every country believe the security risks inherent in government-mandated encryption backdoors are less important than giving law enforcement broad access to encrypted personal data. However, U.S. and European consumers overwhelmingly disagree. When asked if laws allowing governments to access encrypted personal and private data would make them safer from terrorists, nearly two-thirds (64%) did not agree.
Additional findings from the survey include:
Only 30% believe governments can be trusted to protect their personal data. This figure was higher in the U.K. (40%) and lower (24%) in the U.S. Further, consumers between the ages of 25-34 are the most trusting (40%) while older consumers (ages 45-54) are the least trusting (21%).
Only 22% believe social media companies can be trusted to protect their personal and private data. Once again, U.K. consumers are the most trusting (31%). Among consumers age 24-35, 35% trust social media companies, but only 9% age 56-65 agreed.
As many as 80% say social media companies that store personal data should be subject to stricter regulations. U.K. consumers were the most in favor of regulation (87%) while only 75% of German respondents agreed. A generational shift is also evident, with 86% of those age 55-64 in favor of such regulation versus 70% of 18-34 year olds.
“It’s clear the public is nearly as skeptical of government claims around privacy and security as they are of the same claims coming from social media companies,” said Kevin Bocek, vice president of security strategy and threat intelligence at Venafi. “Since we've seen governments and social media firms mishandle private data, often egregiously, this shouldn't be surprising. Additionally, many politicians and law enforcement officials wish to use surveillance tools and backdoors that most consumers associate with authoritarian regimes, not democracies. If we can’t trust governments to protect sensitive personal data, it’s difficult to imagine how they will be able to regulate the private sector effectively.”