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Privacy Policy

Your privacy is very important to us. This Privacy Policy describes our current privacy practices with regard to information we collect when you or your computer interact with our Web site,

Information Collection and Use

We collect information from our users and their computers when they view our Web sites. We collect both personally identifiable and non-personally identifiable information. We may also collect information from our users when they request support or make inquiries about our products or services. Venafi Inc. owns all information we collect from our users.

We may ask you to provide us with personally identifiable information at various points while you use our Web sites, such as when you register to post a message in a forum on, or when you purchase products or services from us. Examples of the types of information we may collect include: your name, street address, phone or fax number, e-mail address, and credit card or bank account information.

We may use the personally identifiable information you provide about yourself to fulfill your requests for products and services, to contact you about your account, to complete and support your activities, to respond to your inquiries about our offerings, and to customize the content of our Web site. We may use your e-mail address and other personally identifiable information to send you service notifications about your account, about the services you currently use, if any, and concerning changes to our Privacy Policy or other legal or policy matters. If you have given us permission, we may use your e-mail address and other personally identifiable information to provide you with information about products and services we believe may be of interest to you.

We also collect non-personally identifiable information, including information about the way in which our Web site is used. This non-personally identifiable information includes information stored in the log files for our Web site. We may use this information to improve and tailor the content of our Web site, and we may share this information with others, including our partners, customers, and prospective customers.

Disclosure of Information

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary to:

  • fulfill your requests for service,
  • protect the security of our software, services, and Web sites,
  • protect ourselves from liability,
  • respond to legal process and comply with law, or
  • complete a merger, acquisition, or liquidation of the company.

We may share anonymous, statistical information about users of our Web sites with third parties, including our vendors, customers, potential customers, and corporate partners. We do not link this statistical information to any personally identifiable information, or to any identifiable individual.

We may contract with other companies to ship orders and to bill users for goods and services. We also may contract with other companies in order to provide some of the services we offer to visitors to our Web site. If we do so, we will share your name and personally identifiable information with these companies to the extent necessary to provide you with the service you have requested, and we will encourage the other companies to treat the information in a manner consistent with this policy.

In addition, we may partner with other companies to provide users with third party products and services. When you sign up for these services, we will share your name and any other personally identifiable information that the other companies require to provide their products or services. Our Privacy Policy does not cover our partners’ use of your information. We encourage you to read a partner’s privacy policy before signing up for any of its products or services.

Log Files

We use the information in our server log files to analyze trends in the usage of our Web site, to administer and maintain our Web site, to track, anonymously, a user’s path through our Web site, and to gather broad demographic statistics about our Web site and the ways in which they are used. The information in these files includes the IP addresses of visitors to our Web site, the files and Web pages they request, the Web sites from which they may have been referred to our Web site, and information about the type of browser they use and some of its settings. We do not link any of this information, including IP addresses, to personally identifiable information.


A cookie is a small text file stored on a computer and that contains information associated with that computer. Our Web sites use cookies for several purposes, such as maintaining your login state, gathering data to improve the content of our Web sites, providing you with information tailored to your interests, customizing the content of our Web pages, and improving the security of your use of our Web sites. Login cookies are linked to your e-mail address.

You can instruct your browser to stop accepting cookies from Web sites you visit. If you do so, you will be unable to use your browser to change or remove information about yourself from our Web sites; you will be unable to post messages in our forums; you will be unable to download the Venafi software; and, you will be unable to view some information on our Web sites. Likewise, some of the features designed to enhance your experience of our Web sites will not work, including our ability to display content customized to the preferences you have specified. You should, however, be able to access most parts of our sites that are available to the general public.

Public Forums

You can participate in public forums on our Web site at Any information you make available in public forums becomes public information and could be used by others to send you unsolicited communications. Please be careful about disclosing personal information in public forums.

Marketing Materials and Newsletters

We believe that user choice is an important privacy value. That’s why we prominently include unsubscribe links in all of our electronic correspondence. If you have unsubscribed and continue to receive any email that appears to have been sent from Venafi, please send details to [email protected] and we will immediately investigate.

Security Measures Related to Your Information

We take measures to protect the security of all personally identifiable information we possess and collect. These measures include:

  • Encrypting sensitive information during transmission,
  • Limiting the number of our employees who have access to personally identifiable information,
  • Requiring employees with access to personally identifiable information to take appropriate measure to safeguard it
  • Storing your information in secure places that are protected using standard security technologies

If you have questions about the security of your information, you can send them to [email protected].

Notification of Changes in Policy

While we do not intend to change any of the core principles which guide or privacy practices, it is likely that we will need to change specific details in this Privacy Policy as our business and products evolve. If we decide to make material changes to this policy, we will provide advance notice by posting changes on our Web site 30 days prior to implementation.

Contact Us

If you have questions about this Privacy Policy, its implementation, or our practices, please contact us at [email protected].

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